I was writing a complaining e-mail to my daughter about her college’s “e-bill” system and I wrote a couple smart-talking sentences about how it doesn’t give very good information, then clicked a very satisfying “send.” Then I realized I had actually sent my whiny e-mail calling their new system dumb to the college accounts instead of to my daughter.
But they don’t know who I am really, do they? As far as they know, I’m just another parent full of complaints and a red-hot send button. I am going to try to keep it that way, too. Sorry, ———- College, for being a bit of a whiner. I think it’s wonderful that you switched to a paperless billing system and I will try to keep a more positive outlook about little changes like that in the future. And I will try to check who I am sending e-mails to more carefully as well.